Heathrow's left luggage service is run by the Excess Baggage Company, with a staffed counter in the arrivals concourse at each of the four terminals, open 05:00 to 23:00 daily. Prices start from £10 per bag for up to 3 hours, rising through £15 for a full day and £27.50 for 48 hours. There are no self-service lockers anywhere at Heathrow; every storage option is staffed. Checked 2026.
Prices
| Duration | Price per item |
|---|---|
| 0 to 3 hours | £10 |
| 3 to 24 hours | £15 |
| 24 to 48 hours | £27.50 |
| 48 to 72 hours | £40 |
| After 72 hours | £12.50 per additional day |
| After 7 days | £10 per day |
Storage can run up to 90 days, with the per-day rate dropping the longer you leave a bag. Prices are per bag, not per person, so a family with several cases pays the tariff multiplied by however many items they're storing.
Where the counters are
The Excess Baggage Company operates a counter at every terminal, landside in the arrivals concourse, so you'll need to be through arrivals (or not yet through security if you're departing) to reach one.
| Terminal | Location |
|---|---|
| T2 | Arrivals main concourse |
| T3 | Arrivals main concourse, near the car hire desks |
| T4 | Arrivals main concourse |
| T5 | Arrivals |
All four counters open 05:00 to 23:00 daily. Book online in advance where possible, since it's faster than queuing to arrange storage on the spot, particularly during busy periods.
A note for connecting passengers
Every counter sits landside, meaning it's outside the secure zone. If you're on a self-connecting itinerary and want to store a bag mid-layover to explore rather than wait airside, you'll need to clear immigration to reach the counter and then go through security again afterwards to get back to your gate. For a long layover that's usually manageable; for a tight connection, it's rarely worth the time it costs. See our guide to leaving Heathrow during a layover for the wider picture on what's realistic with your specific connection time.
Weight limits
The price ladder is per bag regardless of size, but there's a 32kg ceiling per item, the same limit airlines typically apply to hold baggage at check-in. Heavier or unusually large items may still be accepted at the counter's discretion, sometimes with a surcharge, so ask directly if you're storing something outsized like sports equipment.
Booking and contact
You can pre-book storage online or simply turn up at the counter for your terminal. For queries, the Excess Baggage Company's Heathrow contact number is +44 (0)20 8759 3344.
When left luggage is worth it
Left luggage storage makes the most sense on a genuine layover or a long gap between flights when you want to leave the airport, or between checking out of a hotel and a late flight when you don't want to carry bags around London all day. It's less useful for a short standard connection, where the time cost of clearing security twice usually outweighs the benefit of being bag-free for an hour or two.
FAQs
How much does it cost to store luggage at Heathrow?
From £10 per bag for up to 3 hours, £15 for up to 24 hours, and £27.50 for up to 48 hours, run by the Excess Baggage Company. Storage can run up to 90 days.
Where is the left luggage desk at Heathrow?
There's a staffed counter in the arrivals concourse at each terminal: T2, T3 (near the car hire desks), T4 and T5, all open 05:00 to 23:00 daily.
Are there luggage lockers at Heathrow?
No. There are no self-service lockers anywhere at the airport; all storage is via the staffed Excess Baggage Company counters.
Is there a weight limit for stored luggage at Heathrow?
Yes, 32kg per bag, the same ceiling airlines typically use for hold baggage. Heavier items may be accepted at the counter's discretion, sometimes with a surcharge.
Can I store luggage at Heathrow during a layover?
Yes, but the counters are landside, so you'll need to clear immigration to reach one and go through security again afterwards. This suits a long layover better than a short connection.